Privacy Policy

LOOOM and Fun Moves, operated by Lauren Coutts and Andrea Barber (collectively referred to as “we,” “our,” or “us”), respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how personal information is collected, used, and protected when you visit this website or book a retreat or event.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Emergency contact information

  • Dietary preferences or health information (if provided)

  • Payment information required to process retreat bookings

We may also automatically collect limited technical information when you visit the website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

This information helps us improve website functionality and user experience.

2. How Your Information Is Used

Your personal information may be used to:

  • Process retreat bookings and payments

  • Communicate retreat details and updates

  • Respond to inquiries or support requests

  • Send logistical information related to retreats or events

  • Improve website functionality and user experience

We will never sell or rent your personal information to third parties.

3. Payment Processing

Payments for retreats are processed through secure third-party payment providers such as Stripe or other payment platforms.

These providers process payment data according to their own privacy policies and security standards. We do not store full payment card details on our servers.

4. Third-Party Services

We may use trusted third-party services to operate this website and manage retreat bookings. These may include:

  • Website hosting platforms

  • Payment processors

  • Email marketing platforms

  • Website analytics services

These services may collect limited technical information necessary for their operation.

5. Data Security

We take reasonable steps to protect personal information from unauthorised access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Personal information will be retained only as long as necessary to:

  • Manage retreat bookings

  • Provide services

  • Comply with legal obligations

7. International Participants

Our retreats may involve participants from multiple countries and may take place internationally.

By submitting your information, you acknowledge that your personal data may be processed and stored in jurisdictions outside your country of residence.

We aim to handle personal data responsibly and in accordance with applicable privacy regulations.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permitted

Requests may be sent using the contact information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

andrea@afewfunmoves.com or lauren@looomretreats.com